Most modern workers must unfortunately deal with workplace violence. Everywhere, whether a client’s home, a retail store, a factory floor, or an office, can experience it. Everyone is affected, including perpetrators, victims, and witnesses, regardless of their status or income. It can lead to needless confrontation, hinder productivity, and make your workplace extremely toxic for you and your workers. It is the responsibility of managers, staff, and business owners to become more knowledgeable about workplace violence and their roles in minimising its risks and negative effects.
You will learn in-depth information regarding workplace violence and how to handle it in this course. The definition of workplace violence is followed by a review of the risk factors and possible solutions. The methods you can employ to stop violence in the workplace are then discussed. The discussion on workplace bullying that follows contains definitions and the obligations that companies have under the law in this area. We conclude by discussing how to apply these skills to resolve conflicts.
- The term "workplace violence" and several instances where it has occurred in the workplace
- Why you should implement preventative measures
- The kinds of safeguards you may rely on to lessen the effects of workplace violence
- The legislation that governs workplace violence
- How to spot, stop, and lessen the hazards of bullying at work
- Finding out more about how to make your workplace safe for you and your employees
- Regarding workplace safety, your responsibility as an employer and rights
- How to cope with a workplace violence offender as well as what you can do to assist the victim
- The definition of workplace harassment and how it fits into your overall strategy for preventing workplace violence
- Understanding how to handle and lessen the effects of conflict at work
Unit 01: Understanding Workplace Violence
Unit 02: Preventative Measures
Unit 03: Bullying in the Workplace
Unit 04: Is Someone Being Bullied?
Unit 05: Conflict Resolution
There are no prerequisites to enrol in the courses.
Depending on the instructional modules, each course has a different length. It is indicated in the course details for each course.
Modules make up the course structure. The average study time for each module is between 20 and 90 minutes. The amount of time spent on each module is entirely up to the individual pupils.
Any internet-connected device can be used to study the course at any time.
There would be an MCQ Multiple Choice Questionnaire test after all the modules were completed. The questions must be answered online at a time and place of your choosing, and they will be drawn from the modules.
The test’s passing score is 70 percent.
If the user didn’t pass the exam the first time, he/ she will have more chances to retake it after additional study. The exam can be taken more than once.